VA Announces National Call Center & Chat Service for Homeless Veterans

The Department of Veterans Affair (VA) has developed a Five-Year Plan with the goal of ending homelessness among our Nation's Veterans. One of the Plan's initiatives is the National Call Center for Homeless Veterans (NCCHV), which provides linkages for homeless and at-risk veterans, their families and other interested parties to appropriate VA and community-based resources. For more information, click here.

Callers who dial 877-4AID VET (or 877-424-3838) are connected with a trained VA staff member 24 hours a day, seven days a week.

The VA has also launched an on-line Homeless Veterans Chat Service, which can be accessed from the VA Homeless Veterans website page. Homeless Veterans Chat enables veterans, their families and friends to go online and anonymously chat with a trained VA counselor. The online feature is intended to reach out to all homeless veterans and veterans at risk of homelessness whether or not they are enrolled in the VA health care system. For more information, click here.

The Call Center and Chat Service are two of the many VA initiatives intended to end the cycle of homelessness and prevent veterans and their families from entering homelessness.