Staff Positions

Housing Team Associate I, II, or Senior Associate     

Position Description

The Associate I, II or Senior Associate in this position will manage and provide technical assistance, consultation and training, and will also provide support and expertise to TAC clients. This specific position is with TAC’s housing team to provide technical assistance on the U.S. Department of Veteran Affairs (VA) Supportive Services for Veteran Families (SSVF) program, and on U.S. Department of Housing and Development’s (HUD) Continuum of Care and Emergency Solutions Grant programs. The ideal candidate possesses deep programmatic, policy, and systems-level knowledge and experience in these areas, and directly applies this knowledge with a racial equity and social justice lens in assessing and responding to clients’ needs, as well as demonstrated expertise and knowledge of federal homeless programs. 

General Responsibilities

• Applies a racial equity and social justice lens to every aspect of responsibilities to eliminate the persistent drivers of institutional racism and other forms of oppression for racially marginalized and historically disenfranchised populations.
• Manages and provides direct technical assistance, consulting, and training activities for TAC clients, which may include components of large complex projects or a series of small to mid-size projects.
• Collaborates with other TAC staff and partners to provide comprehensive, client-focused services and the alignment of supportive services with affordable housing as applicable.
• Conducts group facilitation with a range of stakeholders including people with lived experience, service and housing program managers, and senior-level government officials.
• Develops comprehensive system assessments and strategic plans incorporating stakeholder input, data and research, and best practice recommendations to support the adoption of evidence-based and innovative strategies and programs.
• Develops presentations independently and speaks publicly in communities, at conferences, and in other forums/venues.
• Develops posts for Access: The TAC Blog and contributes to TAC newsletters and other marketing materials; provides peer review of drafted reports and written tools.
• Provides relevant subject matter expertise to clients and other stakeholders on issues and innovative strategies related to policy, programs, systems-level issues, and funding.

General Qualifications

• Sensitivity to the issues and challenges confronting people with disabilities and people experiencing homelessness
• Demonstrated commitment to racial, social and economic justice
• Associate 2 to 5 years/Sr. Associate 10 or more years of previous consulting, technical assistance, government, direct services or advocacy, or managed care experience preferred
• Ability to work independently as well as in a team environment
• Self-directed, organized, team manager sensitive to deadlines and timelines
• Communication skills, including strong writing and public speaking
• Ability to understand, communicate, and effectively interact with people across various cultures
• Time management skills to carry out multiple parallel projects at once as well as meet TAC administrative requirements
• Understanding of the racial disparities of systems of care and the impact of such disparities on communities
• Knowledge of existing data collection tools used by systems of care; experience collecting, managing, and analyzing data
• Bachelor’s degree or higher in a field related to the type of consultation to be provided (social work, psychology, public health, urban planning, or related health profession) required
• Flexibility and ability to travel extensively within the United States
• Senior Associate candidates should also have the following qualifications:
  • Project management experience: work plan development and monitoring; managing project budgets and tracking expenditures; team communications planning and facilitation; contract management; managing relationships with funders and subcontractors/consultants
  • Team management skills: delegation of project work to colleagues; development and supervision of project teams; creation of team communications systems; leadership of processes for group decision-making

Housing-Specific Qualifications

• Knowledge of SSVF
• Strong experience working with or for Continuums of Care on planning and programming, including coordinated entry, governance, strategic planning, and system mapping
• Program knowledge of HUD’s homeless assistance programs including the Continuum of Care program, Youth Homelessness Demonstration Program, and Emergency Solutions Grant program
• Proven community planning experience related to new program initiatives including U.S. Interagency Council on Homelessness (USICH) Criteria and Benchmarks for Ending Homelessness among Veterans, Housing First, rapid rehousing, homelessness prevention, and diversion
• Understanding of creative strategies to address the housing and service needs of specific subpopulations of people experiencing homelessness, including young adults and Veterans
• Disaster recovery planning and implementation experience a plus
• Experience with Homeless Management Information System (HMIS) a plus
• Associate 2 to 5 years/Sr. Associate 10 or more years of combined experience in government, policy and provider roles in Continuum of Care planning, homeless systems management, and affordable housing programs. Lived experience may substitute for the degree and work experience.

Veterans, including those with lived expertise of homelessness, are strongly encouraged to apply.

Please submit resume and cover letter (required) to Mayra Pabon at mpabon@tacinc.org. No calls please.

Minimum Salary:  Associate: $55,000. Senior Associate: $95,000.

Work Hours: Full-time position, Mon-Fri 9:00 a.m. – 5:00 p.m. Eastern Standard Time.

Location: Boston, MA or remote

Human Resources Manager

General Description of Duties:

The Human Resources Manager oversees, executes, and performs all aspects of the agency’s human resources, operations. The position manages employee benefits plans, annual performance monitoring, and policies and procedures.

Responsibilities:

• Leads and informs development of and updates to policies and procedures related to agency human resources and operational functions.
• Works with senior staff and project managers to ensure compliance to with applicable human resource laws, rules, regulations and best practices.
• Oversees employee benefits and manages relationships with benefits providers including health insurance, life insurance, retirement and flexible spending accounts.
• Leads all day-to-day general human resources duties.
• Develops and oversees system for annual performance monitoring.
• Leads onboarding and off-boarding process for new staff or staff leaving the organization including exit interviews.
• Tracks leave time usage and accrual and manages communication with staff regarding leave balances.
• Leads the management of timesheet approvals and archives staff timesheets for need during annual audit.
• Assists managers in the recruitment process and performs on-boarding.
• Counsels Management on the resolution of employee relation issues.
• Manages payroll status changes and communicates information to finance for timely processing.
• Performs all other duties, as assigned.

 Qualifications

• Bachelors in HR/business administration, masters preferred. Additional work or lived experience may substitute for either the Bachelor’s or advanced degree and work experience.
• Certification as a Senior Professional in Human Resources or Professional in Human Resources, or related certification, required
• Minimum five years of experience in a human resources management.
• Experience managing employee benefits plans
• Bachelor’s degree preferred or equivalent experience
• 3-5 years of progressive, professional human resources experience
• Strong understanding of HR compliance requirements and labor laws
• Knowledge of HR functions (pay & benefits, recruitment, training & development)
• Experience with a 3rd party payroll system (ADP preferred but not required)
• Excellent communication and interpersonal skills
• Ability to work independently
• Positive attitude
• Demonstrated ability and integrity to deal effectively with confidential information

Skills & Key Competencies

• Experience in a not-for-profit organization
• Proficiency in Microsoft Office
• Exhibit strong ethics and interpersonal, problem-solving and communication skills.
• Knowledgeable of human resources laws, rules, regulations and best practices
• Be sensitive to the issues and challenges confronting people with disabilities and people experiencing homelessness and be culturally competent.
• Exhibit a commitment to racial, social and economic justice.
• Ensure confidentiality of sensitive information.

Supervision Provided by: Managing Director

Work Hours: Full-time position, 9:00 a.m. to 5:00 p.m. Mon-Fri.

Location: Boston, Massachusetts

Send résumé, letter of interest, and three references to Mayra Pabon at mpabon@tacinc.org. No calls please.