Position Description

The Senior Medicaid Consultant directs and provides technical assistance, consultation and training on projects and initiatives to improve access to evidence-based services for people with mental illnesses, substance use disorders, and other disabilities. The ideal candidate demonstrates deep expertise in the Medicaid program, including current policy approaches at the federal and state levels and technical knowledge of Medicaid authorities, state delivery systems, and payment strategies. The candidate should be able to demonstrate experience in assisting state Medicaid and behavioral health authorities and other public and private agencies (e.g., behavioral health providers) in the design and implementation of services covered by Medicaid, and should have experience in writing or reviewing Medicaid state plans and waivers. Knowledge preferred of best and emerging practices in mental health, substance use disorders, and other disabilities, including social determinants of health; crisis response/mental health emergency services; medications for Opioid Use Disorder and other treatment and recovery supports for substance use disorder recovery; Olmstead and community integration; and intersecting issues/systems such as homelessness, housing, health care, child welfare, and criminal justice. Must have a demonstrated commitment to programs and services designed to support people with mental illness, substance use disorders, and other disabilities to live in the most integrated settings possible. 

Responsibilities

• Assess clients’ consultative needs and lead the development, management, and provision of direct, client-focused TA, consulting, and training activities, which may include multiple complex projects or a series of small to mid-size projects.
• Ensure contract compliance, develop and effectively manage project teams consisting of internal and external staff/consultants, and oversee budgets and the completion of project reports and other deliverables.
• Business and contract development, including leading responses to large requests for proposals and maintaining relationships with clients, partners, and funders, with an emphasis on maintaining existing portfolios of business and developing new ones.
• Staff development, supervision, and mentoring within the organization as assigned.
• Group facilitation with a range of stakeholders including people with lived experience, service and/or housing program managers, and senior level government officials.
• Development of comprehensive system assessments and strategic plans incorporating stakeholder input, data and research, and best practice recommendations to support the adoption of evidence-based and innovative strategies and programs, including the alignment of supportive services with affordable housing as applicable.
• Development and delivery of training curricula to support the advancement of knowledge and skills of agencies administering federal, state, and local programs.
• Independent presentation development and public speaking in communities, conferences, and other forums/venues.
• Lead conceptualization and development of policy briefs and other written products for TAC clients; contribute to TAC blog posts, newsletters, and other marketing materials; and provide peer review and content editing of written reports, materials, and other products/tools as assigned.

Qualifications

• 10+ years of relevant senior or progressive leadership experience in consulting, technical assistance, government, direct services or advocacy, and/or managed care. Work in comparable fields and lived expertise related to TAC’s work may substitute for some of the time requirements.
• Recognized leadership and subject matter expertise in the field, with deep understanding of systems and federal, state, and local programs and funding sources (including non-Medicaid). Knowledge of managed care practices, including state contracting, value-based performance and other quality measures, and best practices with complex populations.
• Proven track record of successful advancement of innovative and best practice policy, program, and financing strategies through direct client engagements, as well as with state and federal government officials, national associations, philanthropy, and other key interest groups.
• Proven technical expertise in mental health, substance use disorder, and other disability systems and policy across the age spectrum, including best practice program design, financing, and implementation and the diverse needs of people with mental illness and substance use disorders preferred.
• Self-directed, organized team member with demonstrated time management skills and the ability to meet deadlines and timelines, and to carry out multiple parallel projects at once while meeting agency administrative requirements; project development, management and leadership experience required.
• Demonstrated large-scale project management experience: work plan development and monitoring; managing project budgets and tracking expenditures; team management, communications planning and facilitation; contract management; managing relationships with funders and subcontractors/consultants; ability to identify project delays, budget or other project-related issues and develop/implement mid-course corrections.
• Communication skills, including strong writing and public speaking along with ability to understand, communicate and effectively interact with people across cultures.
• Demonstrated ability to think strategically and to apply skills/knowledge/expertise to client issues or concerns.
• Understanding of the racial disparities of systems of care and impact on communities, and a commitment to equity and the promotion of policies and practices that address disparities.
• Knowledge of and ability to utilize existing data collection tools used by systems of care; experience collecting, managing, and analyzing data.
• Advanced degree in a field related to the type of consultation to be provided (social work, psychology, public health, urban planning, or related health profession) strongly preferred. Additional work or lived experience may substitute for advanced degree.
• Flexibility and ability/willingness to travel extensively within the U.S. (post-COVID) – travel will vary based on assignments.

Position Details

Minimum Salary: $135,000

Work Hours: Monday-Friday, 9:00 to 5:00 ET. Full time position.

Location: Boston, MA or remote

Apply

To apply for the Senior Medicaid Consultant position, please submit resume and cover letter (required) to Tia Maurissette, Human Resources Manager at tmaurissette@tacinc.org by January 3, 2022.

Position Description

The Senior Behavioral Health Consultant directs and provides technical assistance, consultation, and training on projects and initiatives to improve access to evidence-based services for people with mental illnesses, substance use disorders, and other disabilities. The ideal candidate demonstrates significant expertise in behavioral health, including deep understanding of mental health and substance use disorder policy, systems, and services, and demonstrated expertise in Medicaid and other federal, state, and local funding approaches. The candidate must be knowledgeable about program and clinical best practices at the provider and service delivery levels, and should be able to demonstrate experience in successfully assisting state and local behavioral health authorities and other public and private agencies (e.g., behavioral health providers) in the design and implementation of programs and services. Knowledge required of best and emerging practices in mental health, substance use disorders, and other disabilities, including social determinants of health; crisis response/mental health emergency services; medications for Opioid Use Disorder and other treatment and recovery supports for substance use disorder recovery; Olmstead and community integration; and intersecting issues/systems such as homelessness, housing, health care, child welfare, and criminal justice. Must have a demonstrated commitment to programs and services designed to support people with mental illness, substance use disorders, and other disabilities to live in the most integrated settings possible.  Must have a demonstrated commitment to programs and services designed to support people with mental illness, substance use disorders, and other disabilities to live in the most integrated settings possible. 

Responsibilities

• Assess client consultative needs and lead the development, management, and provision of direct, client-focused TA, consulting, and training activities, which may include multiple complex projects or a series of small to mid-size projects.
• Ensure contract compliance, develop and effectively manage project teams consisting of internal and external staff/consultants, oversee budgets and the completion of project reports and other deliverables.
• Business and contract development, including leading responses to large requests for proposals, and maintaining relationships with clients, partners, and funders, with an emphasis on maintaining existing and developing new portfolios of business.
• Staff development, supervision, and mentoring within the organization as assigned.
• Group facilitation with a range of stakeholders including people with lived experience, service and/or housing program managers, and senior level government officials.
• Development of comprehensive system assessments and strategic plans incorporating stakeholder input, data and research, and best practice recommendations to support the adoption of evidence-based and innovative strategies and programs, including the alignment of supportive services with affordable housing as applicable.
• Development and delivery of training curricula to support the advancement of knowledge and skills of agencies administering federal, state, and local programs.
• Independent presentation development and public speaking in communities, conferences, and other forums/venues.
• Lead conceptualization and development of policy briefs and other written products for TAC clients; contribute to TAC blog posts, newsletters and other marketing materials; and provide peer review and content editing of written reports, materials, and other products/tools as assigned.

Qualifications

• 10+ years of relevant senior or progressive leadership experience in consulting, technical assistance, government, direct services or advocacy, and/or managed care. Work in comparable fields and lived expertise related to TAC’s work may substitute for some of the time requirements.
• Recognized leadership and subject matter expertise in the field, with deep understanding of systems and of federal, state, and local programs and funding sources. Knowledge of managed care practices, including state contracting, value-based performance and other quality measures, and best practices with complex populations preferred.
• Proven track record of successful advancement of innovative and best practice policy, program and financing strategies through direct client engagements, as well as with state and federal government officials, national associations, philanthropy, and other key interest groups.
• Proven technical expertise in mental health, substance use disorder and other disability systems, and policy across the age spectrum, including best practice program design, financing, implementation, and the diverse needs of people with mental illness and substance use disorders. Knowledge of Systems of Care for children, youth, and young adults with serious mental health conditions, and their families, is a plus.
• Self-directed, organized team member with demonstrated time management skills and the ability to meet deadlines and timelines, and to carry out multiple parallel projects at once while meeting agency administrative requirements; project development, management and leadership experience required.
• Demonstrated large scale project management experience: work plan development and monitoring; managing project budgets and tracking expenditures; team management, communications planning and facilitation; contract management; managing relationships with funders and subcontractors/consultants; ability to identify project delays, budget or other project-related issues and develop/implement mid-course corrections.
• Communication skills, including strong writing and public speaking along with ability to understand, communicate and effectively interact with people across cultures.
• Demonstrated ability to think strategically and to apply skills/knowledge/expertise to client issues or concerns.
• Understanding of the racial disparities in systems of care and of their impact on communities, together with a commitment to equity and the promotion of policies and practices that address disparities.
• Knowledge of and ability to utilize existing data collection tools used by systems of care; experience collecting, managing, and analyzing data.
• Advanced degree in a field related to the type of consultation to be provided (social work, psychology, public health, urban planning, or related health profession) strongly preferred. Additional work or lived experience may substitute for advanced degree.
• Flexibility and ability/willingness to travel extensively within the U.S. (post-COVID) – travel will vary based on assignments.

Position Details

Minimum Salary: $135,000

Work Hours: Monday-Friday, 9:00am to 5:00 pm ET. Full-time position.

Location: Boston, MA or remote

Apply

To apply for the Senior Behavioral Health Consultant position, please submit resume and cover letter (required) to Tia Maurissette, Human Resources Manager at tmaurissette@tacinc.org by January 3, 2022.

Role

The Federal Contracts and Project Support Specialist will support TAC in achieving consistent management of federal contracts by providing support to the Senior Federal Contracts Manager and working closely with a team of housing technical assistance (TA) and consulting staff. The position will also support TA staff and TAC’s business office project-related tasks and some administrative functions. The Federal Contracts Assistant/Project Support Specialist position requires an ability to work in close collaboration with TA consulting staff and business office staff.

Responsibilities

Federal Contracts Support

• Support the Senior Federal Contracts Manager and the Managing Director in meeting all required reporting and fiscal requirements.
• Ensure that monthly and quarterly reports are properly entered into online portals and regularly maintained.
• Administer surveys and evaluations to close out projects.
• Support development of final reports
• Provide support to housing staff as needed.
• Assist with tracking project outcomes and budgets.
• Administer client satisfaction surveys and other outcomes inquiries.
• Undertake research on specific housing and community needs.
• Obtain and analyze data.
• Put data in accessible tables and reports.
• Assist TAC project staff on specific projects including: administering surveys, web research, arranging onsite logistics, and other research as requested.
• Support staff in use of webinar-based meetings and trainings.
• Provide logistical and technical support on webinar meetings and trainings.
• Manage registration and reporting of webinar-based trainings.

Support for Project- and Business-Related Functions

• Support TA/consulting staff on webinars and online meetings.
• Administer Survey Monkey and Doodle polls as requested.
• Support TAC’s business office in tracking subcontractor information.

Skills and Key Competencies

• Experience providing project-based and administrative support to management
• Professional, highly organized, and attentive to detail
• Positive team player willing to jump in and handle multiple tasks
• Strong writing skills, including proofreading and editing
• Proficient in Microsoft Office Suite (i.e. Microsoft Excel, PowerPoint)
• Knowledgeable of webinar platforms such as Zoom
• Strong interpersonal, problem-solving and communication skills
• Demonstrated writing skills and an ability to balance competing timelines
• Sensitivity to the issues and challenges confronting people with disabilities and people experiencing homelessness
• Ethical and culturally competent
• Ability to ensure confidentiality of sensitive information

Qualifications 

• Prior work experience in contract support role
• Bachelor’s degree in business, housing, social work or related field preferred. Additional work or lived experience may substitute for Bachelor’s and work experience.
• Detail oriented
• Proficiency in Microsoft Office
• Proficiency with Zoom functions and administration
• Demonstrated ability to learn new online systems and platforms
• Must be available during standard work hours, 9:00 a.m. to 5:00 p.m. in TAC’s Boston office. Hybrid work schedule possible.

Position Details

Minimum Salary: $45,000

Work Hours: Monday-Friday, 9:00-5:00. Full-time position.

Location: Boston, Massachusetts

Apply

to apply for the Federal Contracts and Project Support Specialist position, send resume, letter of interest, and three references by December 20, 2021 to Tia Maurissette at tmaurissette@tacinc.org.

Veterans and individuals with lived experience of homelessness strongly encouraged to apply.

Position Description

The Associate I, II or Senior Associate in this position will manage and provide technical assistance, consultation and training, and will also provide support and expertise to TAC clients. This specific position is with TAC’s housing team to provide technical assistance on the U.S. Department of Veteran Affairs (VA) Supportive Services for Veteran Families (SSVF) program, and on U.S. Department of Housing and Development’s (HUD) Continuum of Care and Emergency Solutions Grant programs. The ideal candidate possesses deep programmatic, policy, and systems-level knowledge and experience in these areas, and directly applies this knowledge with a racial equity and social justice lens in assessing and responding to clients’ needs, as well as demonstrated expertise and knowledge of federal homeless programs. 

General Responsibilities

• Applies a racial equity and social justice lens to every aspect of responsibilities to eliminate the persistent drivers of institutional racism and other forms of oppression for racially marginalized and historically disenfranchised populations.
• Manages and provides direct technical assistance, consulting, and training activities for TAC clients, which may include components of large complex projects or a series of small to mid-size projects.
• Collaborates with other TAC staff and partners to provide comprehensive, client-focused services and the alignment of supportive services with affordable housing as applicable.
• Conducts group facilitation with a range of stakeholders including people with lived experience, service and housing program managers, and senior-level government officials.
• Develops comprehensive system assessments and strategic plans incorporating stakeholder input, data and research, and best practice recommendations to support the adoption of evidence-based and innovative strategies and programs.
• Develops presentations independently and speaks publicly in communities, at conferences, and in other forums/venues.
• Develops posts for Access: The TAC Blog and contributes to TAC newsletters and other marketing materials; provides peer review of drafted reports and written tools.
• Provides relevant subject matter expertise to clients and other stakeholders on issues and innovative strategies related to policy, programs, systems-level issues, and funding.

General Qualifications

• Sensitivity to the issues and challenges confronting people with disabilities and people experiencing homelessness
• Demonstrated commitment to racial, social and economic justice
• Associate 2 to 5 years/Sr. Associate 10 or more years of previous consulting, technical assistance, government, direct services or advocacy, or managed care experience preferred
• Ability to work independently as well as in a team environment
• Self-directed, organized, team manager sensitive to deadlines and timelines
• Communication skills, including strong writing and public speaking
• Ability to understand, communicate, and effectively interact with people across various cultures
• Time management skills to carry out multiple parallel projects at once as well as meet TAC administrative requirements
• Understanding of the racial disparities of systems of care and the impact of such disparities on communities
• Knowledge of existing data collection tools used by systems of care; experience collecting, managing, and analyzing data
• Bachelor’s degree or higher in a field related to the type of consultation to be provided (social work, psychology, public health, urban planning, or related health profession) required
• Flexibility and ability to travel extensively within the United States
• Senior Associate candidates should also have the following qualifications:
  • Project management experience: work plan development and monitoring; managing project budgets and tracking expenditures; team communications planning and facilitation; contract management; managing relationships with funders and subcontractors/consultants
  • Team management skills: delegation of project work to colleagues; development and supervision of project teams; creation of team communications systems; leadership of processes for group decision-making

Housing-Specific Qualifications

• Knowledge of SSVF
• Strong experience working with or for Continuums of Care on planning and programming, including coordinated entry, governance, strategic planning, and system mapping
• Program knowledge of HUD’s homeless assistance programs including the Continuum of Care program, Youth Homelessness Demonstration Program, and Emergency Solutions Grant program
• Proven community planning experience related to new program initiatives including U.S. Interagency Council on Homelessness (USICH) Criteria and Benchmarks for Ending Homelessness among Veterans, Housing First, rapid rehousing, homelessness prevention, and diversion
• Understanding of creative strategies to address the housing and service needs of specific subpopulations of people experiencing homelessness, including young adults and Veterans
• Disaster recovery planning and implementation experience a plus
• Experience with Homeless Management Information System (HMIS) a plus
• Associate 2 to 5 years/Sr. Associate 10 or more years of combined experience in government, policy and provider roles in Continuum of Care planning, homeless systems management, and affordable housing programs. Lived experience may substitute for the degree and work experience.

Veterans, including those with lived expertise of homelessness, are strongly encouraged to apply.

Please submit resume and cover letter (required) to Mayra Pabon at mpabon@tacinc.org. No calls please.

Minimum Salary:  Associate: $55,000. Senior Associate: $95,000.

Work Hours: Monday-Friday, 9:00-5:00 Eastern Time. Full-time position.

Location: Boston, MA or remote.