Jordan Gulley has over 15 years of experience managing the implementation of programs providing direct services to people with behavioral health conditions and people experiencing homelessness. Her work has been concentrated on cross-system efforts to improve crisis response services and system design in programs serving individuals at the intersection of behavioral health, criminal justice, and homelessness. At TAC, she supports states in assessing, developing, financing, and implementing robust, streamlined, and comprehensive crisis response systems. Her work supports evaluation and implementation of programs that divert individuals from the criminal justice system to behavioral health systems. Prior to joining TAC, Mrs. Gulley served in various capacities within Washington, D.C.’s Department of Behavioral Health and cochaired the Washington, D.C. Interagency Council on Homelessness. She provided law enforcement with crisis intervention training on behavioral health services and crisis response; and collaborated with law enforcement and public safety answering points (PSAPs) to create a 911 diversion program.